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Customer Reviews
PATHELEN FLOWER & GIFT SHOP
Local Shelbyville, KY florist
Average Customer Rating: 4.8 of 5 stars. (189 reviews)
Date: May 23, 2024
Name: MaryAnn G

State/Province:KY

Gorgeous arrangement as always! I only use Pathelen!
Date: Feb 16, 2024
Name: Mel L

State/Province:KY

Superb, spectacular flower arrangement; largest, brightest roses I’ve seen. Super friendly, helpful service. Faultless on-time delivery. PatHelen’s is my “Go-to” florist now and they support Tyson’s Chance, too. Thank you so much.
LORI's Reply:
Date: Mar 12, 2024, 7:19 am

Thank you so much!! Love to hear from happy customers and Tyson's supporters as well.
Date: Feb 12, 2024
Name: Karen F

State/Province:KY

Very satisfied customer! Called the morning of my granddaughter's birthday and Pathelen Flower & Gifts delivered to her early afternoon. Fast service! Beautiful arrangement!! Will definitely order from them again!!
Lori's Reply:
Date: Feb 12, 2024, 9:46 am

Thank you so much for the 5 star review. Glad we were able to get you taken care and that you liked the flowers. Love hearing from satisfied customers.
Date: Jun 07, 2023
Name: Carol R

State/Province:KY

The flowers were for a funeral service. They were beautiful!
Date: May 28, 2023
Name: Stephanie L

State/Province:KY

Beautiful arrangement
Date: May 23, 2023
Name: Leslie J

State/Province:OH

I ordered from out of state for same day delivery and made the right decision choosing Pathelen! Flowers were delivered in a very timely manner and were absolutely gorgeous! My sister was both surprised and pleased with the arrangement. I will choose Pathelen in the future!
Date: May 16, 2023
Name: Marie Montalto M

State/Province:KY

We love Pathelen!! Great service, products!!!
Lori's Reply:
Date: May 22, 2023, 5:40 am

Thank you so much!!!
Date: Feb 18, 2023
Name: Christy K

State/Province:KY

Lori and her crew work magic every single time.
Date: Oct 17, 2022
Name: Elizabeth I

State/Province:KY

I loved how the flowers looked like! My boyfriend loves his flowers!! Amazing service and quick delivery :)
Lori's Reply:
Date: Oct 17, 2022, 5:01 pm

Thank you so much for the review!!! Glad you all were pleased
Date: Sep 26, 2022
Name: Mary L

State/Province:KY

The flower arrangements created by Lori for our Mom's funeral in September were incredible. We could not have been more pleased! Thank you so very much!
Lori's Reply:
Date: Oct 02, 2022, 8:49 am

Thank you so much for the nice review. I am so happy you all were pleased. It means a lot.
Date: Sep 08, 2022
Name: Cheryl S

State/Province:KY

My son Brian Daniel Shuck, age 39, was buried yesterday on 09/07/22. You made the most beautiful wreath with a black lab attached to the wreath. Brian's dog, Ellie, was his emotional support dog and was at his side 24/7. Thank you for this! I've never seen a wreath like it!! It's hanging on my door right now. Your work is beyond beautiful!
Lori's Reply:
Date: Sep 08, 2022, 10:42 am

Thank you so much!!! We got your message. Knowing what this means to you makes our jobs worth everything.
Date: Aug 15, 2022
Name: Missy M

State/Province:NY

I was calling from out of state to order flowers - the owner called me to let me know what was available and sent me a picture of the final bouquet - Beautiful! She really went above and beyond and we were so lucky to (blindly) pick a great Florist!
Lori's Reply:
Date: Oct 02, 2022, 8:52 am

Sorry I missed your review. I want to thank you so much for it. I'm so glad I could be of help to you. I know how hard it can be calling from out of town and not really knowing for sure who you are calling. Thank you again.
Date: Jun 14, 2022
Name: Stephanie L

State/Province:KY

Beautiful arrangement
Date: Jun 10, 2022
Name: Janet B

State/Province:KY

Flowers were fresh and delivered timely
Date: May 21, 2022
Name: Monica P

State/Province:KY

Thank you for making my Mother’s Day so special for my mother!
Date: May 19, 2022
Name: Rebecca G

State/Province:TX

I would have preferred to see a picture of the bouquet delivered. The delivery agent was quite conscientious and called before leaving the flowers. He secured them on a front porch out of the elements.
Date: May 17, 2022
Name: Gale L

State/Province:KY

Beautiful flowers!
Date: May 10, 2022
Name: Perry W

State/Province:KY

Received a beautiful arrangement. My husband is allergic to one of the flowers. Pathelen replaced the entire arrangement that morning! Great customer service.
Lori's Reply:
Date: Oct 02, 2022, 8:54 am

I'm sorry I missed this review. I really appreciate it. Glad you were pleased.
Date: May 06, 2022
Name: Susanne D

State/Province:KY

This arrangement was fantastic! Beyond thrilled with the look, size and freshness of arrangement. Absolutely stunning. Thank you!
Date: Apr 10, 2022
Name: Emily E

State/Province:TN

Flowers were beautiful and delivered on time
Date: Mar 01, 2022
Name: Donald F

State/Province:KY

I was well pleased with the service and value thatvin received from this vendor. I will use again for sure!
Date: Feb 28, 2022
Name: Brian W

State/Province:KY

I was very pleased and will definitely be back. Thanks for the beautiful arrangement.
Date: Feb 24, 2022
Name: Tab R

State/Province:KY

Beautiful
Lori's Reply:
Date: Feb 24, 2022, 6:04 am

Thank you so much for the 5 star review. It is greatly appreciated
Date: Feb 17, 2022
Name: Mary Helen M

State/Province:KY

Beautiful arrangement!
Lori's Reply:
Date: Feb 24, 2022, 6:05 am

Thank you so much. So glad you liked them.
Date: Feb 06, 2022
Name: Wanda P

State/Province:KY

The arrangement is beautiful and brightened my day.
Lori's Reply:
Date: Feb 24, 2022, 6:09 am

Thank you, so glad you liked your arrangement
Date: Jan 17, 2022
Name: Michelle B

State/Province:MI

The arrangement that we ordered was absolutely beautiful! We will continue to count on Pathelen. Thanks so much!
Date: Jan 07, 2022
Name: Alicia S

State/Province:CA

My niece LOVED the flowers.
Date: Dec 19, 2021
Name: Wanda P

State/Province:KY

Magnificent arrangement! The flowers and greenery are fresh and vibrant. We are so pleased.
Date: Dec 16, 2021
Name: Rob R

State/Province:KY

We ordered the Vibrant Red Poinsettia as a retirement gift. It was delivered on time and it was the most beautiful poinsettia I've ever seen. Way better than the picture on the web site even. Wow. We'll use Pathelen again for sure!
Date: Nov 27, 2021
Name: Jennifer M

State/Province:KY

Fantastic!
Date: Oct 06, 2021
Name: Laura G

State/Province:FL

Very nice people to work with. Flowers were awesome
Date: Oct 05, 2021
Name: Kimberly S

State/Province:KY

The flowers was as just as I ordered. Beautiful Pathelen Flower Shop is my only go to shop.
Date: Aug 07, 2021
Name: Brian M

State/Province:KY

Very easy to enter order. Delivery was made as requested. Nice job!
Date: May 24, 2021
Name: Daniel P

State/Province:NC

Basket was better than expected and delivered on time, thank you!
Date: May 21, 2021
Name: Laura G

State/Province:FL

My daughter lived the flowes and they were delivered exactly on time. Thank you
Date: May 11, 2021
Name: Wanda P

State/Province:KY

The Mother’s Day arrangement was exceptional!. It made my day!
Lori's Reply:
Date: May 11, 2021, 10:19 am

Thank you so much for the 5 star review!! So glad you enjoyed your flowers.
Date: May 11, 2021
Name: Martha K

State/Province:KY

My Mother's Day basket was beautiful and full of so many sweets and more.
Date: May 10, 2021
Name: Shawna R

State/Province:MI

Did an amazing job! Love that you contacted me to confirm address before delivering! Seeing I’m from Michigan and you guys made putting a smile on my great aunts face I couldn’t be more thankful!
Lori's Reply:
Date: May 11, 2021, 10:21 am

Thank you for the 5 star review. I am so glad we could get the flowers to your Great Aunt and make her smile!
Date: May 08, 2021
Name: Jens R

State/Province:KY

I ordered on line 5 min before closing and my order was delivered that same day as I had hoped for, but new it was not guaranteed. Awesome.
LORI's Reply:
Date: May 09, 2021, 4:20 am

Thank you for the review!! We were trying our best to get everyone's order out. Just so happened we still had delivery people here and was able to take care of yours. Glad we could be of help. Thank you so much for the order.
Date: Apr 01, 2021
Name: Christy K

State/Province:KY

Thank you for amazing flowers as always!!
Date: Mar 06, 2021
Name: Nancy F

State/Province:MI

I placed an order for a specific gift basic this week for my brother. Lemons and popcorn for his birthday because that’s what he loves. This place had no problem delivering my specific gift basic. To me this is great business!!! Thanks
Lori's Reply:
Date: Mar 07, 2021, 12:20 pm

Thank you so much for the review!! It was our pleasure to get the right gift for your brother. I hope he liked it. I will say that's the first request of that kind that we have had. :)
Date: Feb 26, 2021
Name: MaryAnn G

State/Province:KY

Gorgeous as always!
Lori's Reply:
Date: Feb 26, 2021, 10:58 am

Thank you MaryAnn!!!!
Date: Feb 16, 2021
Name: Christy K

State/Province:KY

Lori and her crew are the best around. She knows how to make her customers happy every single time. She only uses the top quality flowers for her arrangements. So thankful for the entire team at Pathelen.
Lori's Reply:
Date: Feb 16, 2021, 12:52 pm

Thank you Christy for the great review!!!It's easy when we have awesome customers(friends) like you!!
Date: Oct 10, 2020
Name: Terry L

State/Province:IN

SinceI was ordering for a funeral, I could not attend, and your website indicated I couldn’t get the exact display ordered, it would have been nice to have had a pic sent to my email so I could see what I paid for.
Lori's Reply:
Date: Oct 10, 2020, 6:00 pm

Thank you for your feedback on your order. The arrangement you ordered was almost exactly what you picked out. We do our utmost best to give you exactly what you want. If you had notated it in the special instructions on the order, I would have be more than happy to have sent you a picture. We do not take pictures of orders going out, unless asked. Thank you for the order and would love to be able to work with you again.
Date: Oct 07, 2020
Name: Karen D

State/Province:KY

Beautiful flowers! I would recommend your shop to anyone needing a florist in Shelbyville.
Lori's Reply:
Date: Oct 10, 2020, 6:02 pm

Thank you so much!! We appreciate your kindness and hope to work with you again.
Date: Sep 03, 2020
Name: Logan H

State/Province:KY

The flowers were beautiful!
Date: Aug 22, 2020
Name: Karen D

State/Province:KY

Beautiful arrangement and great customer service!
Lori's Reply:
Date: Aug 22, 2020, 5:50 pm

Karen, thank you so much for the 5 star review. So happy to hear you were pleased with your order and our service to your. We really appreciate your review.
Date: Jun 26, 2020
Name: Misty A

State/Province:KY

What was delivered was NOTHING at all like what I ordered.
Lori's Reply:
Date: Jun 26, 2020, 9:03 am

Misty, I am sorry you were unhappy. I wished you would have called and let us do something at the time. When you ordered from the website it does show designers choice. We try to do as close to arrangement as possible, but because of Covid-19 the availability of flowers is still not back to normal at this time. This is the reason it tells you the 2nd choice will be designers choice. Please call the store and we can try to rectify this situation. Thank you, Lori
Date: Jun 03, 2020
Name: Donna G

State/Province:KY

Always a wonderful experience with Lori! I refer all of my friends to her florist.
Lori's Reply:
Date: Jun 03, 2020, 5:17 am

Donna, thank you so much for the review!! I appreciate you more than you know!
Date: May 30, 2020
Name: Laurie C

State/Province:KY

I couldn't have been more pleased. They went above and beyond to make my order happen.
Lori's Reply:
Date: May 30, 2020, 5:34 pm

Laurie, thank you so much for your review and kind words. I am so glad you were pleased.
Date: May 21, 2020
Name: Stephanie P

State/Province:KY

Beautiful arrangement! 7 days later it still looks fresh & vibrant!!
Lori's Reply:
Date: May 28, 2020, 5:44 am

Thank you so much for the review!!
Date: May 12, 2020
Name: Geraldine K

State/Province:KY

They were quite beautiful.
Lori's Reply:
Date: May 28, 2020, 5:46 am

Thank you so much!!!
Date: Jan 31, 2020
Name: MaryAnn G

State/Province:KY

My business colleague loved her flowers celebrating her big promotion. They were perfect! Thanks, Lori!
Lori's Reply:
Date: Feb 10, 2020, 3:22 am

Thank you so much for the nice review. So glad that she loved them. Thank you for your business and the continued support MaryAnn.
Date: Oct 20, 2019
Name: Eeta S

State/Province:KY

Good job. The arrangement was as pictured and my wife was very pleased
Lori's Reply:
Date: Oct 28, 2019, 2:56 pm

Thank you so much for the nice review!! Glad she liked her flowers.
Date: Jul 29, 2019
Name: Bruce B

State/Province:AL

The arrangement you made and delivered for us was absolutely beautiful!! Thank you very much!!
Lori's Reply:
Date: Jul 30, 2019, 7:00 am

Thank you so much for the order and the 5 Star review!!! It’s greatly appreciated!! I am glad you were pleased with our work.
Date: Jul 14, 2019
Name: Judy R

State/Province:WV

Service above and beyond!
Lori's Reply:
Date: Jul 19, 2019, 4:59 am

Thank you!! I am glad we were able to get your order taken care of.
Date: May 14, 2019
Name: Sally L

State/Province:KY

Beautiful!
Lori's Reply:
Date: May 14, 2019, 6:18 am

Thank you so much for the review!!! Glad you were pleased.
Date: May 11, 2019
Name: Lauri M

State/Province:TX

Great!
Lori's Reply:
Date: May 12, 2019, 9:02 am

Thank you for the review!!
Date: May 08, 2019
Name: Thelma S

State/Province:KY

First time user, but it won’t be the last. My funeral basket of flowers was absolutely beautiful. Better then competition. Thank you so much.
Lori's Reply:
Date: May 09, 2019, 4:49 am

Thelma, thank you so much for the review!! I am so glad you were pleased with your flowers. Looking forward to hearing from you again.
Date: Mar 31, 2019
Name: Debbie W

State/Province:TN

Pathelen Florist was my choice for Mom’s flowers for her memorial service and to say they were beautiful does describe how amazing they were. Lori knew exactly what we wanted and created the love we have for my Mom. Thank you Lori!!!!!❤️
LORI's Reply:
Date: Apr 29, 2019, 7:12 pm

Debbie thank you so much. I am so glad I was able to be apart of this time with you and your family. You all have been like family to me, even if distance and time has played a part. I have always thought the world of you all and your Mom and Dad. God Bless you all/
Date: Feb 17, 2019
Name: Jennifer M

State/Province:KY

Flowers are always beautiful and fresh that I receive from your shop. We love using y’all! Thank you.
Lori's Reply:
Date: Feb 27, 2019, 8:43 am

Thank you so much!! We love our friends and customers like you all!!
Date: Feb 14, 2019
Name: Clay b

State/Province:KY

Absolutely stunning arrangement!
Lori's Reply:
Date: Feb 15, 2019, 9:42 am

Thank you so much for the order and the 5 star review. So glad you were pleased!!
Date: Jan 21, 2019
Name: Marian F

State/Province:WI

Recipient was very pleased with the arrangement. Thank you
Lori's Reply:
Date: Jan 21, 2019, 2:40 pm

Thank you so much for the nice review. So glad she liked her flowers!!
Date: Nov 05, 2018
Name: Cathy R

State/Province:KY

Everything was spot on.
Lori's Reply:
Date: Nov 05, 2018, 11:02 am

Thank you for the review Cathy!! Glad to hear. We appreciate you and your business!!
Date: Oct 18, 2018
Name: Dwight G

State/Province:KY

Great selection and service. Exactly what I ordered and will definitely use them again.
Lori's Reply:
Date: Oct 18, 2018, 8:19 pm

Thank you for the review!! So glad you were happy with your order. Hope to hear from you again!
Date: Oct 17, 2018
Name: lisa n

State/Province:KY

Very pleased with order.
Lori's Reply:
Date: Oct 18, 2018, 8:17 pm

Thank you for the review. So glad you were pleased.
Date: Oct 15, 2018
Name: Stacey W

State/Province:KY

Very pleased with order. Would definitely recommend.
LORI's Reply:
Date: Oct 15, 2018, 8:15 am

Thank you so much!!! So glad you were pleased.
Date: Sep 25, 2018
Name: Doug d

State/Province:KY

EXCELLENT SERVICE
Lori's Reply:
Date: Sep 25, 2018, 1:21 pm

Thank you so much for the 5 star review. So glad you were pleased and look forward to working with you again.
Date: Aug 20, 2018
Name: Nancy F

State/Province:KY

The flowers were beautiful. I appreciated the delivery man not accepting a tip. The flowers are still wonderful!!
Lori's Reply:
Date: Aug 20, 2018, 5:43 am

Thank you Nancy, I am glad you enjoyed the flowers. He says he is the deliverer of smiles.
Date: Aug 02, 2018
Name: Micah F

State/Province:HI

I ordered a funeral spray for my Aunt's memorial service for delivery on that same day. The wonderful people at Pathelen were able to accommodate my request and even delivered the flowers early!
Lori's Reply:
Date: Aug 02, 2018, 6:07 pm

Micah, Thank you so much for the nice review . I am glad we could take care of you and hope to hear from you again. Also, we would like to send you our condolences for the loss of your Aunt.
Date: Jul 13, 2018
Name: Denise P

State/Province:WA

The best florist in Kentucky! You all are amazing and so reliable!!! You are my go-to florist for the Louisville area. Thank you!
Lori's Reply:
Date: Jul 16, 2018, 9:16 am

Thank you so much!!!
Date: Jul 10, 2018
Name: MaryAnn G

State/Province:KY

Beautiful custom arrangement! My mother in law loved it. Thanks, Lori!
Lori's Reply:
Date: Jul 10, 2018, 12:20 pm

Thank you!!! So glad she loved it.
Date: Jun 28, 2018
Name: Kathleen M

State/Province:DE

Nice arrangement, reasonable price, I did not see actual delivered item
Date: May 16, 2018
Name: Jessica W

State/Province:KY

I ordered a gift basket for my sons school very late one night, around midnight actually. I was worried that the gift basket wouldn’t get there in time since I ordered it so late online. But to my surprise the school got the gift basket the next morning at around 10 AM. I was so happy with how fast the service was at how easy it was to order online. I did not get to see the final product but I’m sure it looked great!
Lori's Reply:
Date: May 17, 2018, 3:06 pm

Thank you so much for the review!! We are happy to help you out and get this delivered for you as quickly as possible. We appreciate your business and look forward to working with you again.
Date: May 02, 2018
Name: Debra M

State/Province:KY

Easy ordering, delivery was timely and very nice flower arrangement. Thank you.
Lori's Reply:
Date: May 02, 2018, 8:00 am

Thank you Debbie for always trusting us for all your floral needs. We really appreciate you!!
Date: Apr 26, 2018
Name: Wade J

State/Province:KY

Ordering was easy, the delivery person was fantastic (Paul was wonderful), and the flowers were beautifully arranged.
Lori's Reply:
Date: Apr 26, 2018, 4:56 pm

Thank you so much for the review. Glad you liked the flowers and yes, Paul is fantastic. :)
Date: Mar 27, 2018
Name: Sheryl R

State/Province:KY

The arrangement was beautiful and beyond what I expected. I even received a call, with a question, from the florist before she made the arrangement, to ensure that I would be pleased. Thank you!!!
Lori's Reply:
Date: Mar 27, 2018, 11:39 am

Thank you so much for the review, Sheryl. We try to do our best and I am so glad you were happy with it.
Date: Mar 25, 2018
Name: Kathy R

State/Province:KY

I want to thank you for notification for delivery and timely and speedy delivery once I was contacted on the time. Very friendly delivery person (Paul). Thank you.
Lori's Reply:
Date: Mar 26, 2018, 9:10 am

Thank you very much for the review. We feel very fortunate to have Paul. I have passed this along to him.
Date: Mar 07, 2018
Name: Rachelle S

State/Province:KY

I have used Pathelen several times since I moved into the county about 8 years ago. I have used the other options in town as well, but I always seem most pleased when I order with Pathelen. Always punctual, polite, clean and respectful delivery drivers.
Lori's Reply:
Date: Mar 07, 2018, 8:22 am

Thank you so much for your kind words. I have let everyone here know of your compliments. I appreciate your business and will always aim to please.
Date: Jan 19, 2018
Name: Natalie H

State/Province:KY

The arrangement was beautiful and delivered on time. I do think the delivery charge was excessive, considering the funeral home is one block away from the florist.
Lori's Reply:
Date: Jan 19, 2018, 11:49 am

Natalie, Thank you for the 4-star review. So glad you were pleased with the flower arrangement that was sent. The $6 delivery charge for Shelbyville is added on all orders placed online, amount is determined by zip code. We do not charge a delivery charge to the funeral homes in Shelbyville, so when the order comes to us from the website we add that $6 into the flower arrangement. We would be happy to take your order over the phone. That would eliminate the delivery charge and also the online service fee of $4.99. Thank you so much for the order. We look forward to working with you again.
Date: Jan 03, 2018
Name: Barbarra R

State/Province:KY

Thank you for making such a beautiful arrangement and for making it like I wanted. My sister-in-law was very pleased with it and it looked great on her table.
Lori's Reply:
Date: Jan 08, 2018, 3:17 pm

Thank you so much!! Glad you were pleased.
Date: Oct 18, 2017
Name: Louise R

State/Province:KY

The arrangement exceeded my expectations! Wonderful to work with! Highly recommend, always thoughtful and professional services! I will add, Lori always does a beautiful job staying current, modern and cutting edge on her arrangements!
Lori's Reply:
Date: Oct 18, 2017, 4:12 pm

Thank you so much for the great review!!! I am so glad we have done well for you Louise.
Date: Aug 09, 2017
Name: Nancy G

State/Province:KY

Thanks for sending the flower arrangement to the funeral home. I saw it there. It was beautiful.
LORI's Reply:
Date: Aug 10, 2017, 8:22 am

Thank you so much!!! Glad you were pleased.
Date: Aug 08, 2017
Name: John J

State/Province:KY

You guys are absolutely great and do a fantastic job on your arrangements for me.. thank you so much
LORI's Reply:
Date: Aug 09, 2017, 9:38 am

Thank you so much. Glad we can help.
Date: Jul 27, 2017
Name: Pegasus P

State/Province:KY

It arrived promptly and was enjoyed by the recipient.
Lori's Reply:
Date: Jul 27, 2017, 7:49 am

Thank you so much for the review. I am so glad you were pleased, as well as the recipient. Thank you for your business, it is greatly appreciated.
Date: Jul 12, 2017
Name: Denise P

State/Province:WA

Great customer service. Your delivery guy went out of his way to deliver the flowers, even when my Mom wasn't home, and left them on the back porch for my Mom to see when she returned. Great care by your team. My Mom loved the flowers. Thank you!
Lori's Reply:
Date: Jul 12, 2017, 6:43 pm

Thank you for the review. We pride ourselves on our customer service and quality. I am glad we have always been able to take care of your orders for your Mom. I will make sure Rick knows you appreciated his help.
Date: Jun 05, 2017
Name: Casey R

State/Province:KY

Amazing arrangemnt! Fresh and beautiful! Lori and her staff do amazing work!!
Lori's Reply:
Date: Jun 06, 2017, 9:18 am

Thank you Casey!!! You are an amazing friend and customer!!
Date: May 26, 2017
Name: Nicholaus W

State/Province:IN

Great job! Had my order delivered even more quickly than I expected.
Lori's Reply:
Date: May 26, 2017, 10:51 am

Thank you, glad we were able to get your order taken care of for you!!
Date: May 15, 2017
Name: Vicki L

State/Province:KY

Beautiful plant.
LORI's Reply:
Date: May 15, 2017, 7:08 am

Thank you!! We appreciate your order.
Date: May 14, 2017
Name: Heather D

State/Province:AL

Everyone who went to the funeral said that the flowers were lovely. Very appreciative of your service.
Lori's Reply:
Date: May 14, 2017, 7:08 pm

Thank you, so glad you were happy!
Date: Apr 13, 2017
Name: Brittany M

State/Province:KY

Flowers are absolutely beautiful!!!! The arrangement is stunning!!! Thank you :)
Lori's Reply:
Date: Apr 13, 2017, 6:53 am

Thank you Brittany!! I am so glad you liked them.
Date: Apr 06, 2017
Name: Cynthia B

State/Province:KY

We were very impressed with the bouquets delivered. We were so surprised to see that they looked exactly like the photo from your website. Very impressed.
Lori's Reply:
Date: Apr 06, 2017, 8:58 am

Thank you so much for the review. We are happy you were pleased with the flowers!!
Date: Mar 22, 2017
Name: James N

State/Province:KY

I was very pleased with the service that I got the flowers were beautiful my wife love them thank you guys very much I will remember you for my next go-round
Lori's Reply:
Date: Mar 22, 2017, 3:59 pm

Thank you for the order. We are so pleased that your wife loved them.
Date: Feb 19, 2017
Name: Holly G

State/Province:KY

Thanks for always helping me out with your personal touch and information with every order! Always Blessed for your outstanding services!!! Very Thankful Holly Garcia-Reichert
Date: Feb 19, 2017
Name: Cheryl W

State/Province:KY

recieved this beautiful arrangement on feb 14th it is feb 19th and I have not had to take out any dead flowers the hubby and you's done a great job ty
Date: Nov 29, 2016
Name: Anita H

State/Province:TN

Always outstanding!
Lori's Reply:
Date: Nov 29, 2016, 7:07 pm

Anita, thank you so much!!
Date: Nov 18, 2016
Name: Michael H

State/Province:KY

I had a brother pass and ordered flowers from you. They were the best arrangement I have seen in a long time so when my mother had a birthday not long afterwards you were my first choice. Keep up the great work and thank you for the job you do.
Lori's Reply:
Date: Nov 18, 2016, 6:23 am

Thank you so much. I am so glad you have been pleased with what we do for you and your family. Our condolences for the loss of your brother and hoping your mom is doing ok.
Date: Oct 07, 2016
Name: Christine W

State/Province:KY

I was apprehensive at first to use the website but it was easy and deliver was made to the funeral home at the right time. No problems.
Lori's Reply:
Date: Oct 07, 2016, 1:22 pm

Thank you, I am so glad your ordering was easy. We will take care of you anytime!!
Date: Jul 07, 2016
Name: Kris H

State/Province:KY

I recently purchased several local gifts from around our community and asked Lori to add a few items from her shop and arrange everything in a nice basket. It was a custom ?gift basket? prepared by Lori and the finished product was awesome. The recipient absolutely loved it and continues to talk about it. Thanks Lori!
Lori's Reply:
Date: Jul 08, 2016, 2:31 pm

Thank you Kris, I am so glad you liked it. It was a pleasure meeting you and hope to see you again.
Date: Jun 29, 2016
Name: Denise P

State/Province:WA

Your delivery person provided awesome customer service. He provided a timely update on the first attempt at delivery and the plan to re-deliver. Super friendly and helpful! Great job
Lori's Reply:
Date: Jun 30, 2016, 9:12 am

Thank you so much, I am glad you were pleased!!
Date: Apr 29, 2016
Name: Alicia S

State/Province:KY

Awesome customer service
Date: Apr 18, 2016
Name: Rose S

State/Province:KY

the arrangement that I received was beautiful
Lori's Reply:
Date: Apr 18, 2016, 9:46 am

Thank you!! So glad you liked it.
Date: Mar 09, 2016
Name: Deborah M

State/Province:IN

The flowers were beautiful! Thank you!
Lori's Reply:
Date: Mar 10, 2016, 10:38 am

Thank you so much, I am glad you were pleased!!
Date: Feb 27, 2016
Name: Danny H

State/Province:MI

Pathelen has taken care of me so incredibly well I almost hate to give you less than a 5. Still, what I ordered on line looked like it would have as many roses as carnations but the item delivered had a few roses and mostly carnations. For the price I did expect a bit more. With that said you guys are so good to me and have always been great and I look forward to calling and talking to the family next time. Keep up the good work.
Date: Feb 23, 2016
Name: Kenneth J

State/Province:KY

I was very happy with the order. My friend seemed to be pleased with the flowers and they arrived on time, the day of her birthday, so all was well. Thanks for the fast service and in the future when I ned flowers I will be sure to call "Pathelen" for my flowers...
Lori's Reply:
Date: Feb 24, 2016, 9:32 am

Thank you very much, I am so glad you were pleased.
Date: Feb 03, 2016
Name: Beverley S

State/Province:KY

The ordering process was seamless, I called for assistance and was helped by a very polite and patient. Notification of flowers delivered is a nice thoughtful service. The flowers looked exactly like the ad. Thank you.
Date: Oct 17, 2015
Name: wes k

State/Province:KY

Pathelen on Dixie are great. Have used them for years and have never been disappointed. Friendly people creating incredible arrangements. Delivery service has always been awesome as well.
Date: May 13, 2015
Name: Barbara D

State/Province:KY

The flowers were lovely. Most of them are still looking fresh. Thank you for great service.
Date: Apr 14, 2015
Name: Walter J

State/Province:KY

Delivery was on time, the arrangement was perfect, and the price was great. Thank you!
Date: Mar 15, 2015
Name: Lisa S

State/Province:KY

Awesome as always!
Date: Mar 11, 2015
Name: Adam M

State/Province:TX

Thank you - great working with you.
Date: Feb 23, 2015
Name: Marilyn F

State/Province:KY

I was very pleased--You have always given the best--I have received and sent and was never disappointed! Thank You for your service!
Date: Feb 10, 2015
Name: robert s

State/Province:IN

The arrangement was perfect. We were very happy with how It looked.
Date: Jan 23, 2015
Name: Janice T

State/Province:KY

I did not get to see the actual arrangement, but the picture was beautiful. Thank you for the online service, I could not be there for the services, so the flowers were the best gesture.
Date: Jan 21, 2015
Name: Erin T

State/Province:KY

Pathelen NEVER fails, We use them here at Werner all the time for numerous occasions, Friendly and prompt!
Date: Dec 29, 2014
Name: RONDA B

State/Province:KY

ya'll do a wonderful job!!! love everything you do!!!!
Date: Dec 10, 2014
Name: Sharron C

State/Province:KY

the flowers were very nice..
Date: Nov 29, 2014
Name: Laura A

State/Province:KY

My sister said the flowers were beautiful and smell wonderful.
Date: Oct 21, 2014
Name: Kate R

State/Province:KY

Lori created pieces of floral art for my wedding six years ago and worked with my budget. Since becoming a wedding planner - she has yet to disappoint any of the clients I have referred to her capable hands and heart. (ps-I still have my bouquet!)
Date: Oct 19, 2014
Name: Shirley G

State/Province:KY

I have been dealing with Pathelen for some time now and I have ordered flowers for funeral arrangements, people in the hospital and personal arrangements for my home and I have to say I have never been disappointed in anything I have received. I personally think they are the best shop to a deal with for any of your occasions. They care about their work plus the service they give to their customers. When you need something call them and rest assure it will be wonderful.
Date: Oct 19, 2014
Name: Shirley G

State/Province:KY

Another review because it meant the most. A friends' mother had past she didn't have the money for flowers upfront. She had went to another shop they wanted their money before they would even talk to her. She called crying and I told to call Pathelen. They did take good care of her. She said they didn't even act like they cared about money just tried to help her in her time of mourning. That has been about 5yrs ago since then I have given their name to anyone I can and so has she. Pathelen is a wonderful, caring company besides doing excellent work.
Date: Oct 19, 2014
Name: Meleah P

State/Province:KY

Lori did my daughter's wedding in September the flowers were absolutely beautiful. Lori was a jewel to work with I will never order flowers from anyone else
Date: Oct 18, 2014
Name: Sheryl M

State/Province:FL

The family that rec'd the flowers said they were really beautiful and lasted a while. They seemed very pleased, and I was satisfied with the ordering process. I had ordered something else but was quickly informed that item was unavailable; luckily I still had time to order something else.
Date: Oct 16, 2014
Name: Maureen M

State/Province:IN

Thanks for a beautiful arrangement!
Date: Sep 22, 2014
Name: George H

State/Province:IN

Thank You so much, the arrangement was Beautiful. Again, Thank You and your staff George & Susan Hinkle
Date: Aug 20, 2014
Name: Donna S

State/Province:KY

The arrangement was beautiful. I could not have asked for better. Thanks
Date: Aug 07, 2014
Name: Donna S

State/Province:KY

The arrangement was beautiful. I could not have ask for more. Thank You
Date: Mar 01, 2014
Name: Tiffany M

State/Province:FL

I happened to order the exact same arrangement as someone else for a funeral. The staff recognized it and called me immediately and asked if I wanted to change it up a bit. Excellent service!
Date: Feb 27, 2014
Name: Sheri M

State/Province:KY

You all were great. I will definitely order again.
Date: Feb 27, 2014
Name: Frank C

State/Province:KY

If the service wasn't good , I wouldn't be a repeat customer, I'm a repeat customer. A very particular one. Great company , great service!
Date: Aug 02, 2013
Name: Susan J

State/Province:AR

Using the website was very easy, delivery was prompt, and most importantly the family said the arrangement was beautiful. :)
Date: Aug 01, 2013
Name: Nita S

State/Province:WA

my friends said the bouquet was gorgeous. Thanks so much!
Date: May 29, 2013
Name: Karie B

State/Province:KY

I met Lori about 15years ago when another local florist completely messed up my wedding flowers. I have used her ever since. The personal service and quality you get from Pathelen can not be beat!!! They never disappoint!!
Date: May 13, 2013
Name: Susan B

State/Province:KY

This is the most beautiful flower arrangement I have ever received.
Date: May 07, 2013
Name: Veronica M

State/Province:KY

I placed an order for a funeral arrangement and was very vague with the description of what I wanted. The arrangement turned out perfect, it was absolutely gorgeous! Thanks so much!
Date: Mar 12, 2013
Name: Missy W

State/Province:KY

Beautiful flowers affordably priced!
Date: Feb 23, 2013
Name: Kara G

State/Province:KY

My floral arrangement was blue and white and it was BEAUTIFUL!!! Thank you very much!
Date: Feb 17, 2013
Name: Denise S

State/Province:KY

Beautiful valentines arrangement!
Date: Jan 28, 2013
Name: Tom H

State/Province:KY

The flower arrangement was gorgeous. Thanks you for the timely delivery and friendly professional service. We are extremely pleased.
Date: Dec 15, 2012
Name: Cathy L

State/Province:KY

I had ordered a bouquet of flowers for a funeral,it had beautiful flowers in it that were out of season. No One else in Shelbyville had them. Pathelen went the extra mile to make sure that my order was exactly what I ordered. Thank you so much!
Date: Dec 05, 2012
Name: Martha L

State/Province:OH

I ordered flowers for my sister-in-law. The centerpiece was beautiful. I did everything online and the ordering process was seamless. Next year I will be ordering the Thanksgiving centerpieces from Pathelen.
Date: Dec 01, 2012
Name: linda a

State/Province:KY

this order was beautiful..I didn't see it but my brother did and he was very pleased. (My very 1st order from Pat's was a wrist corsage on '69 when she was in her house in V/S...my mother-in-law to be ordered it for a dance we were going to...still have the pix (they lasted longer than the marriage) Have continued to order periodically from Pat's--always satisfied....thanks....by the ways, for my 10th anniversary, I received yellow roses in a glass ball which I have put away...
Date: Nov 29, 2012
Name: Cheryl A

State/Province:MA

Your representative contacted me and followed up with suggestions when what I had ordered wasn't going to be possible. I heard from my aunt, whose mother-in-law had passed, that the arrangement was particularly beautiful.
Date: Nov 07, 2012
Name: Therese H

State/Province:KY

Date: Oct 29, 2012
Name: Cheryl H

State/Province:KY

The arrangement was lovely, the service prompt, and Lori is a wonderful friend to our community!
Date: Oct 17, 2012
Name: Donna H

State/Province:KY

Date: Sep 18, 2012
Name: Patsy B

State/Province:KY

Date: Aug 24, 2012
Name: Rachelle S

State/Province:KY

Flowers were amazing! Fast delivery and great price
Date: Jul 31, 2012
Name: Leah A

State/Province:KY

Very happy with the arrangement, it looked just like what I ahd ordered. I was happy with the ordering process and the timely delivery.
Date: Jul 10, 2012
Name: Alexandria C

State/Province:SC

I ordered flowers for my husband's grandmothers funeral that I was unable to attend. I heard they were absolutely beautiful and arrived just hours after I placed my order online. A bit pricey but I'm happy the family enjoyed them.
Date: Jun 30, 2012
Name: Barbara A

State/Province:IN

Recipient was very pleased with the flower arrangement that she received. I truly appreciated having the opportunity for same day quick order and delivery!
Date: Mar 19, 2012
Name: Donald R

State/Province:FL

Date: Feb 22, 2012
Name: Carlette B

State/Province:MS

Date: Feb 17, 2012
Name: Mara B

State/Province:KY

Top rate service, extremely helpful, they make the most impossible situation possible!! Highly recommend Pathelen to my friends and family!!
Date: Feb 14, 2012
Name: Charles R

State/Province:KY

You were great evemn chnging the delivery date. Thank you,
Date: Feb 09, 2012
Name: becky R

State/Province:KY

I have used Pathelen for several years. Lori helps and gives you ideas no matter what the occasion. Her and staff have excellent customer service. Lori's work and touch of class are awesome. Would reommend her florist to anyone.
Date: Feb 08, 2012
Name: Renee M

State/Province:KY

The flowers you delivered were absolutely beautiful! Thank you so much for a job well done!
Date: Jan 18, 2012
Name: Lori A

State/Province:KY

Date: Jan 11, 2012
Name: Edith M. M

State/Province:KY

Those of you who may know me will not be surprised with my praises of Pathelen Flower and Gift Shop in Shelbyville. Lori and her staff have in the past and continue to go above and beyond what is expected of them in order to make sure that every item the sell or produce is absolutely top notch. I have been using this florist every since they opened in Shelbyville, and quite honestly I can NOT imagine going elsewhwere! Good job Lori and Staff!!!!
Date: Dec 01, 2011
Name: Melissa O

State/Province:KY

I was not able to locate it at the funeral home; therefore, I was unable to view the final product. Although, it was a very convenient website when ordering on-line, purchase and checkout was very user friendly, and the emails were very helpful in confirming the purchase was made and delivered. Thank you.
Date: Oct 28, 2011
Name: Kristina M

State/Province:KY

Date: Oct 18, 2011
Name: Margaret G

State/Province:KY

I did not make it to the funeral home to see the arrangement in person.I just hope it was as pretty as it showed online, other than that it was a very easy transaction. :)
Date: Sep 28, 2011
Name: Kolisha M

State/Province:KY

Great job!! Thanks for the arrangement and the accuracy with the delivery.
Date: Sep 13, 2011
Name: Kim M

State/Province:KY

You all did a fantastic job! The receipient loved the flowers! Your service went above and beyond! I forgot to "sign" the card and they called me and asked if I would like too, they are superb!
Date: Aug 22, 2011
Name: Lynn K

State/Province:KY

Date: Aug 06, 2011
Name: Angela D

State/Province:KY

I have used Pathelen for several years. Lori is fantastic to work with and provides excellent customer service. Pathelen is the only florist I use no matter what the need.
Date: Jul 26, 2011
Name: JoNell E

State/Province:KY

I received a gift basket and it was wonderful. Something different than flowers of things I will use. Thanks!
Date: May 21, 2011
Name: Tyya T

State/Province:MO

AFAIC that's the best anwesr so far!
Date: Mar 30, 2011
Name: Beth A

State/Province:KY

Just want to say thank you !! you all did a AWESOME job on the white flowers for my Uncle's funeral!! they were BEAUTIFUL..It was my first time using you but wont be the last!! Great customer service!
Date: Mar 15, 2011
Name: Katie A

State/Province:KY

No matter how soon you need something, Lori is always willing to help and always does a fabulous job!!! We are so lucky to have such a great business in our community!
Date: Feb 28, 2011
Name: Casey D

State/Province:KY

Arrangement was beyond beautiful! You all did a great job!
Date: Mar 27, 2010
Name: Kate D

State/Province:KY

Service, selection, friendly and professional, flexible and affordable. We were so pleased to have chosen the Shelbyville Pathelen Florist for our wedding and reception.
Date: Aug 09, 2006
Name: Reka J

State/Province:KY

I have walked into Pathelen of Shelbyville many times and she always was there with open arms walking me around the shop helping me make up my mind. If you want something special she'll make ways of meeting your needs & any idea you have. Thanks always, I shall see you again real soon!
Date: Dec 30, 2005
Name: amy J

State/Province:KY

great job and very nice and helpful